FOR DOMESTIC ORDERS ONLY
We are excited to have you as a customer and want you to have the best shopping experience possible! If you are not satisfied with your purchase, please return it for a refund or exchange within 30 days of the date of receipt. Returned items need to be in their original condition without signs of wear, damage, or alteration. This includes gift boxes and velvet pouches. Unfortunately, we can’t accept returns any other way.
If any order items are damaged during transit contact us immediately for assistance within 30 days. We are not responsible for lost or stolen items or products taken elsewhere for repairs, engraving or alterations of any kind. There is no warranty on color (as far as how it will last or tarnishing), color changes, or stones coming out.
Orders placed October 15th – January 16th and during Valentine’s Day, Mother’s Day and Father’s Day can be returned or exchanged within 30 days of purchase however the delivery time may be delayed during these periods due to a high volume of orders. Additional shipping charges may apply.
FOR ALL ORDERS
We do not offer returns or exchanges on used items.
Special and Custom order items are Final Sale and are not eligible for a refund or exchange.